Conway's Coffee Terms of Service
Effective Date: January 1, 2026
OVERVIEW
Please read these Terms carefully before using our website www.conwayscoffee.com and any online services, software, or apps provided by Conway's Coffee ("Conway's Coffee," "we," "us," or "our") that display a link to these Terms (the "Service"). The Service is operated by Conway's Coffee and is made available to you on the condition that you accept all the terms, conditions, policies, and notices stated herein.
By accessing, using, or purchasing from our Service, you agree to be bound by these Terms of Service ("Terms"), including any additional terms and conditions referenced herein. If you do not agree, you may not access the Service. Your continued use of the Service also constitutes your consent to our practices as set forth in our Privacy Policy.
Any new features or tools added to the Service will be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to review these Terms periodically. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or have obtained the consent of your legal guardian. You agree not to use our products for any unlawful or unauthorized purpose, nor in any manner that violates any applicable law. Unauthorized use of the Service may result in immediate termination of your access.
SECTION 2 – SUBSCRIPTIONS & PAYMENT METHODS
We offer various subscription plans for our coffee products and merchandise ("Subscription"). Your Subscription will automatically renew at the then-current rate unless you cancel it. The products included and the frequency of delivery may vary based on your selections, and any changes may affect applicable shipping and handling charges and delivery times. If we change the prices or fees, we will notify you via email or through a notice on our website.
Payment Methods:
We accept payment through PayPal, major credit and debit cards (Visa, Mastercard, American Express), Google Pay, and Apple Pay . Unless you notify us prior to a charge, your Subscription will automatically continue, and you authorize us to collect the then-applicable membership fee and any taxes using any eligible payment method on record.
You may cancel your Subscription at any time for future charges via your account settings. Cancellations apply only to future charges; no refunds will be provided for charges incurred prior to cancellation.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason, as permitted by applicable law. Please note that any content (excluding credit card information) you provide may be transmitted unencrypted over various networks. Credit card information is encrypted during transmission in accordance with industry standards.
You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service or its content without our express written permission.
SECTION 4 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
While we strive to display our products, pricing, promotions, and shipping information accurately, errors, inaccuracies, or omissions may occur. We reserve the right to correct such errors and update information or cancel orders at any time without prior notice. It is your responsibility to review the latest information, and we assume no liability for any discrepancies.
SECTION 5 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without liability. New services or features introduced in the future will also be subject to these Terms.
SECTION 6 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online or through specific sections of the Service. These products may be subject to limited availability, returns/exchange policies, and other restrictions. All descriptions, pricing, and availability of products or services are subject to change without notice. Placing an order via the Service constitutes an offer to purchase; we reserve the right to accept or reject any order.
SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate billing and account information for all transactions made on our Service. You are responsible for updating your account details (including email address and payment information) to ensure smooth processing of orders and timely communication.
SECTION 8 – THIRD-PARTY SERVICES
We may provide you with access to third-party content, tools, or services (such as social media plug-ins) over which we have no control. These third-party services are provided "as is" and "as available" and are subject to the terms and conditions of the third parties. If you access our Service through a platform (e.g., Apple or Android), please note that such platforms have their own terms regarding maintenance, support, and liability.
SECTION 9 – THIRD-PARTY LINKS
Our Service may contain links to websites or services operated by third parties. We are not responsible for the content, accuracy, or privacy practices of these external sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.
SECTION 10 – USER CONTENT, FEEDBACK, AND OTHER SUBMISSIONS
Any content, feedback, or submissions ("User Content") you provide through the Service grant Conway's Coffee a non-exclusive, worldwide, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. You represent and warrant that you have the rights to grant this license and that your submission does not violate any rights of third parties.
SECTION 11 – COMMUNITY USAGE RULES
Participation in our online communities is subject to these guidelines:
- Your User Content must be original or properly licensed.
- Do not submit content that is defamatory, obscene, or otherwise objectionable.
- If your submission includes content involving third parties (e.g., photographs or testimonials), you must have their explicit permission.
- We reserve the right to remove any content that violates these rules or is deemed inappropriate.
SECTION 12 – PROCEDURE FOR ALLEGING COPYRIGHT INFRINGEMENT
If you believe that any content on the Service infringes your copyright, you may submit a DMCA notice containing:
- A subject line stating "DMCA Copyright Infringement Notice."
- A description of the copyrighted work claimed to be infringed.
- A description of where the material is located on the Service (including full URL).
- Your full name, address, telephone number, and email address.
- A statement of your good faith belief that the use is not authorized.
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.
- Your electronic or physical signature.
Conway's Coffee will respond to DMCA notices in accordance with applicable law.
SECTION 13 – PERSONAL INFORMATION
Your submission of personal information through the Service is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the Service, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
SECTION 14 – LIMITED LICENSE AND PROHIBITED USES
All content on the Service, including text, images, graphics, logos, and software, is the property of Conway's Coffee or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, revocable license to use the Service for personal, non-commercial purposes only. You may not copy, modify, distribute, or create derivative works without our express written consent.
SECTION 15 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service is provided "as is" and "as available" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Conway's Coffee does not guarantee that the Service will be uninterrupted, timely, secure, or error-free. In no event shall Conway's Coffee be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Service.
SECTION 16 – YOUR WARRANTIES AND INDEMNIFICATION
You represent and warrant that you have the legal authority to submit any User Content and that such content does not violate any intellectual property or other rights of any third party. You agree to indemnify, defend, and hold harmless Conway's Coffee from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Service.
SECTION 17 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
SECTION 18 – TERMINATION
You may terminate these Terms at any time by discontinuing use of the Service. Additionally, Conway's Coffee reserves the right to terminate your access to the Service at its sole discretion if you fail to comply with these Terms.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with any policies or operating rules referenced herein, constitute the entire agreement between you and Conway's Coffee regarding your use of the Service and supersede all prior or contemporaneous agreements.
SECTION 20 – DISPUTE RESOLUTION
Any disputes arising from these Terms or your use of the Service shall be resolved exclusively through binding arbitration in San Diego, California, under the applicable arbitration rules. Both parties waive their right to participate in class actions or to seek a jury trial.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
SECTION 22 – CALIFORNIA NOTICES
Conway's Coffee's return and refund policy is available on our website. The legal name under which Conway's Coffee conducts business is "Gareth Conway DBA Conway's Coffee," and our mailing address is 3620 Park Blvd #10, San Diego, CA 92103. For any inquiries specific to California residents, please contact us at info@conwayscoffee.com.
SECTION 23 – GIFT CARD TERMS OF SERVICE
If applicable, gift card transactions are subject to the following terms:
- Each Conway's Coffee gift card is administered by us.
- Gift cards may not be redeemed for cash unless required by law.
- Additional details regarding gift card usage, loading values, and redemption procedures are provided on our website.
- We reserve the right to deactivate or reject gift cards sold by unauthorized sellers.
SECTION 24 – CHANGES TO TERMS OF SERVICE
We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
SECTION 25 – CONTACT INFORMATION
For any questions regarding these Terms, please contact us at:
Email: info@conwayscoffee.com
Mailing Address: 3620 Park Blvd #10, San Diego, CA 92103